Rakuten Payment is seeking a Lead Engineer for its Customer Service Development Department on secondment. The role likely involves leading software development for customer-facing payment and support services, including technical planning, system design, implementation, code reviews, quality assurance, and coordination with product and business teams. Candidates should have strong professional experience in software engineering, system architecture, development leadership, and modern web or payment-related technologies. Experience managing projects, mentoring engineers, improving development processes, and communicating effectively across Japanese and international teams is expected. Knowledge of cloud platforms, databases, security, and highly available systems would be advantageous. Japanese-language ability may be required for effective collaboration in Japan.
Rakuten Group, Inc. is a major Japanese technology and services company founded in 1997 and headquartered in Tokyo. It operates a broad digital ecosystem covering e-commerce, online finance, credit cards, mobile communications, travel, digital content, advertising, and payment services. Rakuten Payment, Inc. provides payment-related products and infrastructure, including services that support merchants, consumers, transactions, loyalty, and digital commerce. The company is known for its large-scale online platforms, extensive customer base, and global workforce. Rakuten’s corporate culture emphasizes innovation, entrepreneurship, data-driven decision-making, and collaboration across businesses. Employees often work in multicultural teams, and English is used in many corporate and engineering environments, although Japanese can be important for domestic operations and stakeholder communication. Its engineering roles typically offer opportunities to work on high-volume, business-critical systems within a diverse technology ecosystem.
Japan offers strong opportunities for software engineers, especially in Tokyo, Osaka, Nagoya, and Fukuoka, with demand in fintech, cloud computing, artificial intelligence, cybersecurity, and e-commerce. Workplace culture values reliability, teamwork, preparation, and respect for hierarchy, although international technology companies may operate more flexibly. Lifestyle options range from fast-paced urban living to quieter coastal and rural communities. Public transportation is excellent, healthcare is accessible, and daily life is generally safe, though housing and commuting costs in Tokyo can be high. Foreign professionals usually need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa, supported by the employer. Highly skilled professionals may qualify for preferential immigration treatment. Relocation commonly involves arranging housing, residence registration, health insurance, banking, and a phone contract. Learning basic Japanese is highly recommended for administration and everyday life, even when the workplace uses English.
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