This role supports Rakuten General Insurance’s information technology operations through system planning, development, maintenance, troubleshooting, and coordination with internal teams and external vendors. Candidates are expected to have practical experience in software or enterprise system engineering, requirements analysis, testing, documentation, and project coordination. Knowledge of databases, cloud services, infrastructure, security, or insurance-related systems would be valuable. The role likely requires strong communication skills, a structured approach to problem solving, and the ability to work in Japanese corporate and regulatory environments. As a seconded employee, adaptability, professionalism, and effective collaboration with both Rakuten and the host company are especially important.
Rakuten Group, Inc. is a major Japanese technology and internet company founded in 1997 and headquartered in Tokyo. It operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Rakuten General Insurance Co., Ltd. is part of this wider group and provides general insurance products and related services in Japan. The group is known for combining technology with consumer and business services, while promoting a global workforce and English use in many corporate functions. Employees typically work in a fast-moving environment where digital transformation, data utilization, customer experience, and cross-business collaboration are important. The company offers opportunities to work on large-scale platforms and modernize traditional industries, although roles may also involve demanding schedules, complex stakeholder coordination, and Japanese regulatory requirements.
Japan offers strong opportunities in software engineering, cloud computing, cybersecurity, finance, insurance, manufacturing, tourism, and customer services, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Workplaces value punctuality, preparation, teamwork, and respectful communication. Japanese ability is helpful for daily life and many local companies, while international technology firms may operate partly in English. Living costs are highest in Tokyo, but public transportation is excellent and healthcare, safety, and infrastructure are reliable. Japan has distinct regional cultures, seasonal festivals, excellent food, and convenient access to mountains, beaches, and historic towns. Foreign employees normally need an appropriate work visa, commonly an Engineer/Specialist in Humanities/International Services visa, supported by their employer. Relocation usually involves securing housing, registering an address, enrolling in health insurance and pension, and arranging a residence card and bank account. Employer relocation assistance varies, so confirm support, language expectations, and visa sponsorship before accepting an offer.
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