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The role supports marketing research projects for Rakuten Insight, using survey data, consumer insights, and analytical methods to help clients make business decisions. Typical requirements include experience in market research, data analysis, questionnaire design, report preparation, or consulting. Strong communication skills, attention to detail, and the ability to manage multiple projects are expected. Business-level Japanese and English may be valuable, especially when working with international clients and teams. Candidates should be comfortable presenting findings, interpreting data, coordinating stakeholders, and translating research results into practical recommendations. Knowledge of statistical tools, Excel, PowerPoint, or research platforms would be advantageous.
Rakuten is a major Japanese technology and internet services group founded in 1997. Its businesses span e-commerce, fintech, mobile communications, digital content, advertising, travel, and professional services. The company operates a large ecosystem in Japan and serves customers and business clients internationally. Rakuten Insight, the group’s market research business, provides consumer panels, surveys, data solutions, and research services to help organizations understand markets and customer behavior. The company is known for its Englishnization initiative and multinational workforce, although Japanese remains important for many domestic roles. Employees may work across business units and countries, gaining exposure to technology, data, marketing, and consulting projects. Rakuten generally offers a fast-paced environment suited to candidates who are adaptable, commercially minded, and comfortable working with diverse stakeholders.
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