Infra Operation Group Manager - System Infrastructure Department, Information Systems Division, Rakuten Life Insurance Co., Ltd. (Secondment)

Role summary

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The role manages infrastructure operations for Rakuten Life Insurance’s Information Systems Division, including servers, networks, cloud environments, security, monitoring, incident response, and vendor coordination. Candidates are expected to have substantial experience managing enterprise IT infrastructure and operations teams, with knowledge of system availability, risk control, IT service management, and project delivery. Experience in financial services, insurance systems, cloud technology, or large-scale environments is advantageous. Strong leadership, communication, problem-solving, and stakeholder-management skills are required. The successful candidate will help maintain stable, secure, and compliant systems while improving operational efficiency and supporting business growth. Japanese proficiency is likely important because the position involves secondment and coordination with Japanese internal teams and partners.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Its financial services businesses include credit cards, banking, securities, payments, and life insurance. Rakuten Life Insurance provides online-focused insurance products and uses digital technology to simplify customer access and service. The group employs people from many nationalities and promotes a common membership and points ecosystem across its businesses. Rakuten is known for its strong entrepreneurial culture, technology-driven operations, and international ambitions. Working in its infrastructure organization can provide exposure to large-scale systems, cloud modernization, cybersecurity, regulated financial services, and cross-company technology initiatives.