This role supports the operation, maintenance, monitoring, and improvement of systems used by Rakuten Bank. Candidates are generally expected to have experience in system operations, infrastructure, troubleshooting, incident response, and technical documentation. Knowledge of servers, networks, databases, cloud platforms, security, and monitoring tools is valuable. Experience in financial services or systems requiring high availability is an advantage. The successful candidate should be reliable, analytical, security-conscious, and comfortable working in shifts or responding to incidents when necessary. Strong communication skills are important for coordinating with development teams, vendors, and business stakeholders. Japanese communication ability may be required, while English can be useful in Rakuten's international environment.
Rakuten Group, Inc. is a major Japanese technology and internet company founded in 1997. Its businesses include e-commerce, digital content, online advertising, fintech, mobile communications, travel, and professional sports. Rakuten Bank, Ltd. is the group's digital banking subsidiary and provides services such as deposits, payments, loans, investment products, and online banking through a technology-driven platform. Rakuten promotes an ecosystem model in which customers can use multiple services while earning and spending Rakuten Points. The company has a large, diverse workforce and operates in Japan and overseas. Employees may work with large-scale systems, cloud technologies, cybersecurity, data platforms, and financial infrastructure. Rakuten's working environment can be fast-paced and international, with opportunities to collaborate across business units and cultures.
Japan offers strong opportunities in software engineering, cloud infrastructure, cybersecurity, finance technology, data, manufacturing, healthcare, hospitality, and international business. Tokyo has the widest job market and highest salaries, while Osaka, Nagoya, Fukuoka, Sapporo, and Kyoto offer lower living costs and growing technology sectors. Japanese workplace culture values punctuality, teamwork, respect, careful preparation, and consistent communication. Daily life is generally safe, efficient, and convenient, with excellent public transport, healthcare, and public services. Rent and commuting costs can be high in central Tokyo. Foreign professionals usually need an employer-sponsored work visa, commonly under Engineer/Specialist in Humanities/International Services, and must meet qualification or experience requirements. Employers often support visa applications, but applicants should confirm conditions with immigration authorities. Learning Japanese improves employment prospects, social integration, and access to everyday services. Relocation planning should include housing, taxes, insurance, banking, and residence registration.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...