Project Manager - System Planning Department, Information Systems Division, Rakuten Life Insurance Co., Ltd. (Secondment)

Role summary

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This role manages system planning and technology initiatives for Rakuten Life Insurance while working within Rakuten’s Information Systems Division. Responsibilities are likely to include defining project scope, schedules, budgets, risks and requirements; coordinating business, engineering, vendors and insurance stakeholders; and supporting system development, implementation and operational improvement. Candidates are expected to have project management or system planning experience, strong communication and coordination skills, and an understanding of software development or enterprise IT. Experience in financial services, insurance, large-scale systems, agile or waterfall delivery is advantageous. The ability to work in Japanese business environments is likely important, while English may be useful for collaboration across Rakuten’s global organization.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, online advertising and professional sports. Its services include Rakuten Ichiba, Rakuten Card, Rakuten Bank, Rakuten Mobile and Rakuten Life Insurance. The group promotes a membership-based ecosystem in which customers can use a common loyalty points program across multiple services. Rakuten employs people from many countries and has expanded its use of English in some corporate and technology functions, although Japanese remains important for many domestic operations and regulated businesses. The company’s information systems teams support complex, high-volume platforms and internal technology needs across the group, including insurance systems subject to strict security, reliability and compliance requirements.