The role supports quality assurance for information systems at Rakuten Life Insurance through a secondment to its System Planning Department. Responsibilities may include creating test plans, reviewing requirements and specifications, coordinating system testing, identifying and tracking defects, improving QA processes, and working with developers, vendors, and business teams. Candidates are expected to have practical experience in software testing or quality assurance, familiarity with test design and defect-management tools, and the ability to understand system requirements. Experience in insurance, financial services, or large-scale enterprise systems is advantageous. Strong communication, analytical skills, attention to detail, and the ability to work effectively in Japanese-speaking environments are likely expected.
Rakuten is a major Japanese technology and internet services group founded in 1997 and headquartered in Tokyo. Its businesses include e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. The company operates a broad ecosystem in Japan and internationally, linking consumer services with financial and digital platforms. Rakuten Life Insurance is part of the group’s financial services portfolio and provides life insurance products supported by information technology and digital customer experiences. Rakuten generally promotes innovation, internal collaboration, and global business development. Employees may work with Japanese and international colleagues across complex, high-volume platforms. Roles connected with system planning and quality assurance contribute to reliability, regulatory readiness, customer protection, and the continued modernization of Rakuten’s insurance operations.
Japan offers strong opportunities in software engineering, QA, cloud infrastructure, cybersecurity, finance, healthcare, manufacturing, tourism, and bilingual business services. Tokyo provides the largest job market, while Osaka, Nagoya, Fukuoka, and Sapporo offer growing technology and corporate opportunities. Japanese workplaces value punctuality, preparation, teamwork, and respectful communication; international companies may use more English, but Japanese ability significantly broadens career options. Living standards are high, public transport is excellent, and cities are generally safe, though housing and commuting costs can be substantial in Tokyo. Common work visas include the Engineer/Specialist in Humanities/International Services visa, with sponsorship usually arranged by the employer. Applicants should prepare education and employment documents, secure a formal offer, and confirm relocation support, healthcare enrollment, taxes, and housing arrangements before moving.
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