This role supports server and infrastructure services for Rakuten Life Insurance as a seconded employee. Responsibilities typically include designing, building, operating, monitoring, and improving on-premises and cloud server environments; managing incidents, security, backups, capacity, and system availability; and coordinating with internal teams and external vendors. Candidates are expected to have practical experience with server infrastructure, operating systems, virtualization, networking, databases, or cloud platforms. Knowledge of Linux or Windows Server, scripting, troubleshooting, and IT service management is valuable. Experience in financial or insurance systems, strong documentation and communication skills, and business-level Japanese are likely advantageous. The successful candidate should be dependable, security-conscious, proactive in problem solving, and comfortable working within regulated enterprise environments.
Rakuten Group, Inc. is a major Japanese technology and internet-services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem spanning e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional sports. Rakuten Life Insurance is part of the group’s financial-services portfolio and provides life-insurance products through digitally enabled customer experiences. Rakuten companies typically emphasize innovation, data use, platform integration, and international collaboration. The group employs people from many countries and uses English in some corporate and technical environments, although Japanese remains important for roles involving domestic customers, regulators, and business partners. Infrastructure engineers support the reliability, security, and continuous improvement of systems that underpin financial and insurance operations, where availability, compliance, and careful change management are especially important.
Japan offers strong opportunities for software engineers, cloud specialists, cybersecurity professionals, data experts, and infrastructure administrators, especially in Tokyo, Osaka, Nagoya, and Fukuoka. The work culture values punctuality, preparation, teamwork, and respect for hierarchy, though international technology companies are often more flexible. Tokyo provides extensive career options, efficient public transport, excellent healthcare, and varied dining and entertainment, but housing and commuting can be expensive. Japan has four distinct seasons, safe cities, reliable infrastructure, and abundant cultural and outdoor activities across its islands. Foreign professionals generally need a work visa sponsored by an employer, commonly under an Engineer, Specialist in Humanities, International Services status; highly skilled applicants may qualify for preferential treatment. Relocation usually involves securing a residence card, registering an address, arranging health insurance and a bank account, and understanding tax obligations. Japanese language ability improves daily life and broadens career opportunities.
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