The Waiter/Waitress is responsible for welcoming guests, presenting menus, taking accurate food and beverage orders, serving meals and drinks, and ensuring an excellent dining experience in line with Raffles standards. Candidates should have previous experience in a luxury hotel, restaurant, or similar hospitality environment, strong knowledge of food and beverages, and good English communication skills. Additional language skills are an advantage. The role requires a polished appearance, friendly attitude, attention to detail, teamwork, and the ability to remain calm and efficient during busy service periods. Flexibility to work shifts, weekends, and public holidays is expected. Knowledge of hygiene, service procedures, and point-of-sale systems is beneficial.
Raffles The Palm Dubai is a luxury beachfront resort located on Dubai’s Palm Jumeirah and part of the internationally recognised Raffles Hotels & Resorts brand, operated by Accor. The property combines elegant European-inspired design with Arabian hospitality and offers upscale accommodation, restaurants, lounges, spa facilities, private beach access, and extensive leisure amenities. Raffles is known for highly personalised service, refined surroundings, and its tradition of attentive but discreet guest care. Employees work in a multicultural environment serving international visitors, families, business travellers, and luxury holidaymakers. The resort provides opportunities across food and beverage, rooms, guest services, wellness, events, and hotel operations. Team members are generally expected to demonstrate professionalism, cultural awareness, service excellence, and a strong commitment to creating memorable guest experiences.
The United Arab Emirates is a federation of modern cities and desert landscapes rather than a single island, with Dubai and Abu Dhabi offering many opportunities in hotels, restaurants, tourism, retail, aviation, events, and entertainment. Hospitality roles are available year-round, particularly in luxury resorts and major seasonal events. The culture blends Emirati traditions with a large international community; modest clothing in public places, respect for religion, and awareness of local customs are important. Dubai offers a fast-paced lifestyle, excellent public transport, beaches, shopping, dining, and extensive leisure activities, although living costs can be high. Employers commonly sponsor employment visas, medical checks, Emirates ID processing, and sometimes accommodation, meals, transport, and flights. Candidates should confirm the full benefits package, contract terms, working hours, and recruitment costs before relocating.
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