Please Note
- An estimate based on public data for similar roles. Not provided by the employer.
Duty Manager - Pullman Phuket Panwa Beach Resort
Role summary
Written by MyIslandJob from the job title and employer. See the employer's page for the full description.
The Duty Manager oversees daily hotel operations during assigned shifts, ensuring smooth coordination between Front Office, Housekeeping, Food and Beverage, Engineering, and Security. Responsibilities include handling guest requests and complaints, monitoring service standards, supporting check-in and check-out, managing emergencies, preparing reports, and making operational decisions in the absence of senior managers. Candidates should have previous hotel or resort experience, ideally in Front Office or guest services, strong communication and leadership skills, and a professional, guest-focused approach. English proficiency is generally required; additional languages and experience with hotel systems are advantageous. The role requires flexibility for rotating shifts, weekends, and public holidays, along with the ability to remain calm and effective under pressure.
Can I work in Phuket?
Never pay anyone for a visa or a job offer. A real employer pays the permit costs and never asks you for money.
How it works
How it works: Non-B visa and an online work permit; employers need 4 Thai staff per foreigner.
Watch for: Massage, beauty and guiding jobs are reserved for Thais.
Official source: Board of Investment One Stop Service: visas and work permits. Checked October 2026.
What the job usually comes with in Phuket
Usual for Phuket, varies by employer. Checked October 2026.
| Housing | Dorms at some resorts; an allowance for senior staff |
|---|---|
| Meals | Staff canteen |
| Flights | Senior packages only |
| Service charge | Shared evenly; 5-star high season THB 30,000 to 40,000 a month, about half in low season |
| Contract | 1 to 2 years; probation often 119 days |
| Leave | 6 days |
| Income tax | 0% to 35% |
Senior staff often get more than line staff, for example a single room or a yearly home flight. Ask the employer what the job includes before you accept.
Guidance, not legal advice. Rules change; your employer confirms the details for your case.
Working in Phuket
Who can work there by passport, what a job usually includes, and island life.
About Pullman Phuket Panwa Beach Resort
Pullman Phuket Panwa Beach Resort is an upscale beachfront resort located on Cape Panwa in southeastern Phuket, Thailand. It operates under Pullman Hotels & Resorts, Accor’s premium hospitality brand, which serves business and leisure travelers in destinations worldwide. The resort combines contemporary accommodation with panoramic views of the Andaman Sea, restaurants and bars, meeting facilities, a spa, swimming pools, and recreational activities. Its location offers a quieter alternative to Phuket’s busier west-coast areas while remaining accessible to Phuket Town and major attractions. As part of Accor, the property typically provides employees with structured training, international career opportunities, staff benefits, and access to the group’s hospitality network. The resort focuses on personalized service, modern comfort, responsible tourism, and memorable guest experiences.