The Assistant Manager – Front Office supports the Front Office Manager in leading daily reception and guest-services operations at The Sebel Auckland Manukau. The role typically requires previous hotel reception or supervisory experience, strong knowledge of front-office procedures, confident communication skills, and familiarity with hotel systems such as Opera. The successful candidate is expected to supervise and coach team members, coordinate check-ins and check-outs, resolve guest concerns professionally, manage room allocations and payments, maintain accurate records, and support high service standards. Flexibility to work weekends, public holidays, and varied shifts is important. A positive leadership style, sound local work rights, attention to detail, and a genuine commitment to guest satisfaction are also expected.
The Sebel Auckland Manukau is an apartment-style hotel in Manukau, Auckland, offering comfortable accommodation suited to business travellers, families, and longer stays. It operates under Accor, a major international hospitality group with hotels and resorts across more than 100 countries. Accor’s portfolio includes brands ranging from economy and midscale properties to luxury hotels, while its ALL – Accor Live Limitless programme connects guests with accommodation, dining, and lifestyle experiences. The Sebel brand focuses on spacious, residential-style stays combined with hotel services and professional guest support. At the Manukau property, front-office employees work with guests, housekeeping, maintenance, and hotel leadership to deliver an efficient and welcoming experience. The role can provide useful career development for hospitality professionals seeking experience with an international hotel organisation in New Zealand.
New Zealand offers hospitality opportunities in Auckland, Queenstown, Wellington, Christchurch, Rotorua, and seasonal resort areas. Hotels, restaurants, tourism operators, and events businesses regularly recruit front-office staff, supervisors, chefs, housekeeping teams, and managers. The country is known for a friendly, multicultural workplace culture, practical communication, respect for work-life balance, and an outdoors-focused lifestyle. Auckland provides the largest employment market, while Queenstown and other tourist destinations may offer more seasonal work. New Zealand has two main islands, with excellent hiking, beaches, skiing, and water activities. Overseas applicants generally need a valid work visa; options include the Working Holiday Visa, Accredited Employer Work Visa, and residence pathways for eligible workers. Check Immigration New Zealand requirements before accepting a position. Relocating workers should budget carefully for Auckland housing, transport, healthcare, tax, and initial living costs, and confirm employer accreditation and job conditions before travel.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...