The Front Desk All Rounder welcomes guests, manages check-ins and check-outs, handles reservations and payments, responds to enquiries, and supports concierge and general front-office duties. Candidates should have hospitality or customer-service experience, strong communication skills, professional presentation, accurate administration abilities, and confidence using hotel systems. Flexibility to work rotating shifts, including weekends, evenings, and public holidays, is expected. The successful candidate should be friendly, well organised, calm under pressure, and committed to delivering Sofitel’s luxury service standards. Knowledge of Opera or similar property-management systems and the right to work in Australia are advantageous.
Sofitel Sydney Darling Harbour is a luxury hotel operated by Accor, a major international hospitality group with properties across hotels, resorts, and lifestyle brands worldwide. Located beside Darling Harbour, the hotel offers premium accommodation, restaurants, bars, event facilities, a rooftop pool, and views across Sydney’s waterfront. Sofitel combines French-inspired elegance with local Australian hospitality, serving business travellers, leisure guests, and conference visitors. Employees work within a multicultural organisation that generally provides structured training, career development, employee benefits, and opportunities to transfer between Accor properties. The hotel’s front-office team plays an important role in creating a polished guest experience, from arrival through departure, while representing the Sofitel brand’s emphasis on personalised and refined service.
Australia is a large island country with strong opportunities in hotels, restaurants, tourism, events, healthcare, construction, technology, and skilled trades. Sydney offers an energetic multicultural lifestyle, excellent public transport, beaches, dining, arts, and major international events, although rent and living costs are high. Australian workplaces value punctuality, teamwork, safety, customer service, and a relatively direct communication style. Hospitality employees may work evenings, weekends, and public holidays, often receiving penalty rates under applicable awards. Foreign applicants need valid work rights, such as an employer-sponsored visa, Working Holiday visa, or another eligible temporary or permanent visa. Requirements vary by nationality, age, occupation, and experience, so applicants should check the Australian Department of Home Affairs website. Relocation planning should include accommodation, tax-file registration, healthcare arrangements, transport, and proof of funds.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...