The Assistant Front Office Manager supports the Front Office Manager in overseeing daily reception and guest-services operations. Requirements typically include previous hotel front-office or supervisory experience, strong communication and organisational skills, confidence using property-management systems, and the legal right to work in Australia. The successful candidate is expected to lead and coach reception staff, coordinate arrivals and departures, handle guest feedback and operational issues, maintain service standards, assist with rosters and administration, and support smooth communication between departments. A professional, welcoming attitude, attention to detail, flexibility across shifts, and a strong focus on guest satisfaction are essential.
ibis Styles Sydney Central is part of Accor, a leading international hospitality group operating hotels, resorts and serviced residences across numerous countries and brands. ibis Styles is Accor’s value-oriented, design-led brand, known for colourful interiors, distinctive themes, practical accommodation and an approachable guest experience. The Sydney Central property is located close to major transport links, shops, restaurants and attractions in central Sydney, making it suitable for business and leisure travellers. As an Accor hotel, it generally provides structured operational procedures, employee training, internal career opportunities and access to group benefits, depending on local conditions. The property’s front-office team plays an important role in welcoming guests, managing reservations and payments, resolving concerns and representing the hotel throughout the guest journey.
Australia offers hospitality opportunities in hotels, resorts, restaurants, events and tourism, particularly in Sydney, Melbourne, Brisbane, Perth, Cairns and regional resort areas. Workplace culture is generally informal but professional, with emphasis on punctuality, teamwork, guest service, workplace safety and clear communication. Sydney provides an energetic lifestyle, beaches, parks, cultural events and diverse dining, although rent and transport costs can be high. Eligible applicants may use working-holiday visas, employer-sponsored skilled visas or other temporary and permanent pathways; requirements depend on nationality, age, occupation and qualifications. Candidates should verify visa conditions through the Australian Department of Home Affairs. Relocating usually requires a tax file number, Australian bank account, suitable accommodation and health insurance. Hospitality roles may involve evenings, weekends and public holidays.
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