The Co-ordinator, Operation Services (Attractions) supports the daily operation of hotel attractions and recreational facilities, ensuring guests receive a safe, enjoyable and well-organised experience. Typical requirements include relevant hospitality, recreation or customer-service experience, good communication skills, basic administrative ability and confidence dealing with guests of different backgrounds. The successful candidate is expected to coordinate schedules and activities, maintain operational standards, follow health and safety procedures, handle guest enquiries, support promotional activities and work closely with other departments. Flexibility is important, as the role may involve weekends, public holidays and shift work. A friendly, energetic and service-minded attitude, together with the ability to stay calm during busy periods, is likely to be valued.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. The company is known for its Asian-inspired hospitality, personalised guest service and high standards in accommodation, dining, wellness and leisure. In Singapore, Shangri-La operates established luxury properties serving business travellers, families, leisure guests and long-stay visitors. Its resorts and hotels typically offer restaurants, recreational facilities, event spaces and guest activities, creating opportunities across hotel operations, food and beverage, engineering, finance and guest services. Employees are generally expected to demonstrate warmth, professionalism, teamwork and attention to detail while supporting the group’s service culture. Benefits and salary can vary according to the property, experience, shift arrangements and employment terms.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, attractions, aviation, retail, technology and finance. The culture is multicultural, with English widely used alongside Mandarin, Malay and Tamil. Life is convenient and well connected through an efficient MRT and bus network, while housing, dining and entertainment are varied but living costs can be high. Sentosa and other resort areas offer tourism and recreation roles, often requiring shift work, weekend availability and strong customer-service skills. Foreign employees generally need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and occupation; approval is handled through Singapore’s Ministry of Manpower. Before relocating, candidates should confirm the pass type, housing arrangements, medical coverage, transport costs and employment benefits. Singapore’s warm, humid climate and fast-paced working environment are also important considerations.
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