The Service Manager – Procurement (Food Buyer) is responsible for sourcing food products, managing suppliers, negotiating prices and ensuring reliable deliveries for hotel operations. Candidates are generally expected to have a degree or diploma in procurement, supply chain, hospitality or a related field, along with several years of purchasing experience, preferably in a luxury hotel or food-and-beverage environment. Strong knowledge of food quality, supplier standards, inventory control, costing and local market conditions is important. The role requires excellent negotiation, communication, analytical and organizational skills, as well as proficiency in purchasing systems and spreadsheets. The successful candidate should be commercially minded, ethical, detail-oriented and able to work closely with culinary, finance and operations teams.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong and operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. Its properties are known for refined service, strong guest care and locally influenced experiences. In the Philippines, Shangri-La operates established luxury hotels and resorts, including properties in Manila, Cebu and Boracay. The group employs colleagues across guest services, food and beverage, culinary operations, engineering, finance, sales and corporate support functions. Procurement roles support the company’s service standards by securing safe, high-quality products at competitive prices while building dependable supplier relationships. Shangri-La generally values professionalism, integrity, teamwork, cultural awareness and a genuine commitment to hospitality. Benefits and working conditions vary by property, position and employment contract.
The Philippines offers hospitality and procurement opportunities in Manila, Cebu, Boracay, Palawan and other tourism centres. Hotels, resorts, restaurants and food-distribution companies regularly seek purchasing, culinary, finance and operations professionals, although competition is strongest for management roles. Filipino culture is warm, family-oriented and highly social, with English widely used in workplaces. Lifestyle varies from busy urban living in Manila to a slower beach-oriented pace in island destinations. Costs are generally lower than in many Western countries, but rent in major business districts and tourist areas can be relatively high. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while Filipinos can work without immigration restrictions. Relocating candidates should confirm accommodation, healthcare, taxation, transportation and contract benefits before accepting an offer. Tropical weather, seasonal typhoons and occasional travel delays are practical considerations when moving between islands.
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