The Service Leader – Finance Shared Services is expected to oversee finance operations, maintain accurate and timely reporting, and lead a team supporting hotels or business units across the Shangri-La group. Typical responsibilities include accounts payable or receivable, general ledger activities, month-end closing, reconciliations, process improvement, internal controls, and service-level performance. Candidates should have a degree or professional qualification in accounting, finance, or a related field, together with several years of relevant experience, preferably in hospitality or a shared-services environment. Strong communication, leadership, analytical, and problem-solving skills are important, as is familiarity with accounting systems and Microsoft Excel. The successful candidate is expected to work accurately, meet deadlines, support colleagues, and maintain high professional and ethical standards.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The company is known for warm Asian hospitality, attentive service, and an emphasis on guest comfort and personalized experiences. Shangri-La employs a large international workforce across hotel operations, corporate functions, finance, technology, sales, and shared services. In Malaysia, the group has properties serving both business and leisure travelers, with opportunities in Kuala Lumpur and resort destinations. Employees are generally expected to demonstrate professionalism, teamwork, cultural awareness, service excellence, and a willingness to develop within a global hospitality organization.
Malaysia offers opportunities in hospitality, finance shared services, technology, manufacturing, education, healthcare, and tourism. Kuala Lumpur is the main corporate center, while Penang, Langkawi, Sabah, and Sarawak provide strong tourism and service-sector employment. The country has a multicultural population, with Malay, Chinese, Indian, and indigenous influences reflected in its languages, festivals, food, and traditions. Lifestyle costs are moderate compared with many international cities, although central Kuala Lumpur and popular resort islands can be more expensive. Malaysia has tropical weather, excellent food, modern shopping areas, and easy access to beaches and nature. Foreign employees normally require an employment pass sponsored by their employer, and the company typically handles the application and supporting documentation. Relocating employees should budget for housing deposits, insurance, transport, and immigration fees, and should confirm work authorization before starting employment. Penang and Langkawi offer relaxed island living, while Kuala Lumpur provides broader career opportunities and urban conveniences.
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