The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La’s Chinese restaurant, ensuring excellent guest service, smooth dining-room performance, and compliance with brand and food-safety standards. Candidates typically need a hospitality or related qualification, several years of restaurant experience, and previous supervisory experience, ideally in an upscale hotel or Chinese dining environment. Strong knowledge of service standards, staff scheduling, guest relations, billing procedures, and cost control is expected. The successful candidate should be polished, organized, commercially aware, and confident leading a multicultural team. Fluency in English is generally required; knowledge of Chinese cuisine or additional languages is an advantage.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for warm Asian hospitality, high service standards, and premium accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates well-known hotels and resorts, including Shangri-La The Fort, Edsa Shangri-La, and Shangri-La Mactan. The company offers career opportunities across hotel operations, food and beverage, culinary arts, guest services, sales, finance, engineering, and corporate functions. Employees typically work in structured, service-focused environments with training and internal development opportunities. Shang Palace is the group’s established Chinese restaurant brand, offering refined Cantonese cuisine, attentive service, and an upscale dining experience.
The Philippines is an archipelago with strong employment opportunities in hotels, resorts, restaurants, tourism, business-process services, healthcare, education, and construction. Major hospitality markets include Metro Manila, Cebu, Boracay, Palawan, Bohol, and Davao. Filipino culture is generally warm, family-oriented, and community-minded, with English widely spoken in professional settings. Lifestyle varies from busy urban living in Manila to a slower, beach-focused routine in island destinations. Costs are usually lower than in many Western countries, although central Manila and resort areas can be expensive. Foreign employees normally need an employer-sponsored work visa or permit, while requirements vary by nationality and contract. Employers often assist with documentation, medical checks, and relocation arrangements. New arrivals should budget for housing deposits, transport, insurance, and utilities, and verify local immigration rules before traveling.
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