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Service Associate - F&B (Sage Grill)

Philippines Shangri-La PHP 15,000–25,000 per month, potentially supplemented by service charge, meals, accommodation, and hotel benefits*
Job Description

The Service Associate supports daily food and beverage operations at Sage Grill by welcoming guests, taking orders, serving food and drinks, clearing tables, processing bills, and maintaining high standards of cleanliness and service. Candidates should have a friendly, professional manner, good communication skills, and a genuine interest in hospitality. Previous restaurant or hotel experience is helpful, although motivated applicants with limited experience may be considered. The role requires teamwork, attention to detail, physical stamina, and flexibility to work shifts, weekends, and public holidays. Knowledge of food safety, menu items, and basic service procedures is an advantage. Candidates are expected to represent Shangri-La professionally and create warm, personalized guest experiences.

Company Info

Shangri-La is a major luxury hospitality group founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Its properties are known for warm Asian hospitality, high service standards, comfortable accommodation, and extensive dining and leisure facilities. In the Philippines, Shangri-La operates well-known hotels and resorts in locations including Manila, Cebu, and Boracay. Employees typically work in a structured, guest-focused environment with training, service standards, and opportunities to develop careers across the group. The company places strong emphasis on genuine care, teamwork, cultural understanding, and memorable guest experiences. Benefits vary by property and may include service charge, meals, uniforms, health coverage, staff accommodation, discounts, and internal promotion opportunities.

Destination Guide

The Philippines is an archipelago with strong hospitality opportunities in Manila, Cebu, Boracay, Palawan, and other resort destinations. Hotels, restaurants, cruise businesses, diving centers, and tourism companies regularly recruit service, culinary, housekeeping, front-office, and management staff. Filipino culture is generally welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island living can offer beautiful beaches, outdoor activities, warm weather, and a relaxed social lifestyle, although transport, internet access, healthcare, and living costs vary by location. Foreign workers normally need an employment-based work permit and appropriate visa arranged with employer support; tourists should not work while on a visitor visa. Applicants should confirm accommodation, service-charge policies, medical cover, contract terms, and relocation costs before accepting an offer. New arrivals should budget for deposits, transportation, and essentials, and respect local customs, environmental rules, and community traditions.

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