The Revenue Optimization Executive supports Shangri-La’s revenue strategy by analysing demand, occupancy, pricing, forecasts and market trends. Typical requirements include a degree or diploma in hospitality, tourism, business, finance or a related field, along with experience in hotel revenue management, reservations, sales analysis or a similar commercial role. Candidates should be comfortable with spreadsheets, property-management and revenue-management systems, and able to interpret performance data accurately. Strong communication, analytical thinking and attention to detail are essential. The successful candidate is expected to recommend pricing and inventory actions, maintain accurate forecasts, monitor competitor activity, prepare reports and work closely with reservations, sales, marketing and hotel leadership to maximise room revenue and profitability.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group operates under recognised brands including Shangri-La, Shangri-La Resorts, Kerry Hotels, JEN by Shangri-La and Traders Hotels. Its properties are known for high service standards, comfortable accommodation, restaurants, wellness facilities and personalised guest experiences. In Malaysia, Shangri-La has established properties in destinations such as Kuala Lumpur, Penang and Kota Kinabalu. The company employs colleagues across hotel operations, food and beverage, finance, sales, technology and commercial functions. It generally values hospitality experience, teamwork, cultural awareness, professional presentation and a strong commitment to guest satisfaction. Career opportunities may include structured training, internal mobility and exposure to an international hotel environment.
Malaysia offers varied hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Island locations such as Langkawi, Penang and parts of Sabah provide jobs in hotels, restaurants, spas, diving, events and tourism, while Kuala Lumpur has stronger corporate, revenue and commercial roles. Malaysian culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, although Malay is the national language. Lifestyle costs are generally moderate, with higher rents in major cities and popular resort areas. Foreign employees usually need an employment pass sponsored by the employer, and should not begin work before approval. Employers commonly assist with documentation and relocation, but candidates should confirm housing, medical coverage, flights and tax obligations. Malaysia has tropical weather, excellent food, modern transport in cities and a relaxed coastal lifestyle.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...