The In-Room Dining Waiter/Waitress delivers food, beverages and service amenities to guest rooms while maintaining Shangri-La’s hospitality standards. Typical requirements include previous hotel or restaurant experience, good communication skills in English and Cantonese, a pleasant and professional manner, attention to detail, and the ability to work shifts, weekends and public holidays. The successful candidate should be comfortable taking orders, preparing trays or trolleys, handling payments, maintaining cleanliness, and responding promptly to guest requests. A customer-focused attitude, teamwork, physical stamina and knowledge of food safety are expected. Mandarin, hospitality training and experience in luxury hotels are advantageous.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other markets. Its brands are known for attentive service, high-quality accommodation, dining, wellness and meeting facilities. Shangri-La Hotels in Hong Kong serve international travellers, business guests and local customers, with strong emphasis on personalised hospitality and professional development. Employees generally work in multicultural teams and may receive benefits such as staff meals, uniform provision, medical coverage, training, service charge and discounted stays, depending on the property and employment terms. The group values gracious service, integrity, teamwork and respect for guests and colleagues.
Hong Kong offers many opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services. Its hospitality sector is international and often recruits people with language skills, customer-service experience and flexible availability. Cantonese is widely used locally, while English is important in business and hotels; Mandarin is also valuable. Life is energetic and convenient, with excellent public transport, diverse food, shopping, hiking trails and busy urban districts, although housing can be expensive and compact. Foreign professionals usually need an appropriate employment visa sponsored by an employer, and applicants must meet immigration and qualification requirements before starting work. Relocation costs should include accommodation deposits, transport, insurance and daily living expenses. Hong Kong has a fast-paced work culture, but also offers beaches, country parks and easy access to regional travel.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...