The Host/Hostess at Summer Palace welcomes guests, manages reservations and seating, coordinates table turnover, and helps ensure a smooth dining experience in this fine-dining Cantonese restaurant. Candidates should have previous experience in luxury hotels, restaurants, or guest services, with a polished appearance and confident, courteous manner. Strong communication skills in English are expected; Cantonese and Mandarin are highly valuable in Hong Kong. The role requires organization, cultural awareness, attention to detail, and the ability to remain calm during busy service periods. Flexibility to work shifts, weekends, and public holidays is essential. Candidates should be genuinely service-oriented and able to represent Shangri-La’s hospitality standards professionally.
Shangri-La is a luxury hospitality group founded in Asia and recognized internationally for refined service, elegant hotels, resorts, and distinctive dining experiences. The group operates properties across Asia, the Middle East, Europe, North America, and other major destinations. Shangri-La Hong Kong is one of the company’s flagship properties, known for high-end accommodation, extensive facilities, and award-winning restaurants. Summer Palace is its acclaimed Cantonese restaurant, offering traditional and contemporary cuisine in an upscale setting. Employees generally work within a structured international hotel environment with formal service standards, training opportunities, and opportunities for career progression. The company places strong emphasis on genuine hospitality, professionalism, teamwork, guest satisfaction, and respect for local culture. Benefits may include meals, uniforms, medical coverage, service charge, staff rates, and other benefits depending on the employment contract.
Hong Kong is a fast-paced international city with strong opportunities in hospitality, restaurants, tourism, finance, retail, technology, and professional services. Its culture blends Cantonese traditions with global influences, and English is widely used in business and tourism; Cantonese and Mandarin are valuable advantages. Lifestyle options range from vibrant dining, shopping, and nightlife to hiking, beaches, islands, and quieter New Territories communities. Accommodation can be expensive and compact, so many employees share apartments or live outside central districts while using the efficient MTR network. Overseas candidates normally need an employment visa sponsored by an eligible employer, with approval based on qualifications, a genuine job offer, and local immigration requirements. Employers may provide guidance but do not always cover relocation costs. Hong Kong is generally safe, highly connected, and convenient, though working hours in hospitality can include evenings, weekends, and holidays.
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