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Waiter / Waitress - Lobster Bar & Grill (侍應生)

Hong Kong Shangri-La HKD 15,000–20,000 per month, potentially including service charge and other benefits*
Job Description

The Waiter/Waitress serves guests at Lobster Bar & Grill, taking orders, explaining menu items, delivering food and beverages, processing bills, and maintaining a polished dining environment. Applicants should have relevant restaurant or hotel experience, good spoken English, and preferably Cantonese or Mandarin. Strong communication, teamwork, attention to detail, and customer-service skills are expected. The role requires a professional appearance, positive attitude, reliable attendance, and the ability to work shifts, weekends, and public holidays in a busy upscale restaurant. Knowledge of food safety and wine or beverage service is advantageous.

Company Info

Shangri-La Group is an international luxury hospitality company founded in Hong Kong and known for its hotels, resorts, restaurants, and wellness properties across Asia, the Middle East, Europe, North America, and other markets. Its Hong Kong portfolio includes established luxury hotels such as Island Shangri-La and Kowloon Shangri-La. The group emphasizes warm Asian hospitality, attentive personal service, refined dining, and high standards of guest care. Employees typically work in structured hotel environments with opportunities for training, internal mobility, and career development. Benefits vary by property and position but may include meals, uniforms, medical coverage, paid leave, staff rates, and service charge arrangements. The Lobster Bar & Grill role is part of Shangri-La's premium food-and-beverage operation, where presentation, product knowledge, and consistently professional service are important.

Destination Guide

Hong Kong is a compact, energetic international city with excellent transport, major shopping districts, beaches, hiking trails, and a strong dining and hotel sector. Hospitality jobs are available in luxury hotels, restaurants, bars, clubs, catering companies, and event venues, although competition is high and Cantonese can be a significant advantage. The culture blends Cantonese traditions with international influences; people generally value efficiency, courtesy, punctuality, and hard work. Rent is expensive, so many workers share accommodation or live in outer districts and commute by MTR. Foreign employees normally need an approved employment visa before starting work, with the employer supporting the application under the relevant employment scheme. Applicants should prepare a passport, qualifications, references, proof of experience, and financial documentation. Hong Kong offers convenient relocation, but newcomers should budget carefully for housing, transport, deposits, and daily expenses.

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