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Housekeeping Supervisor

Philippines Shangri-La PHP 20,000–PHP 35,000 per month, plus possible service charge and benefits*
Job Description

The Housekeeping Supervisor oversees room attendants and public-area cleaners, ensuring guestrooms and facilities meet Shangri-La’s cleanliness and presentation standards. Requirements typically include previous housekeeping experience in a hotel or resort, supervisory ability, sound knowledge of cleaning procedures, attention to detail, and good communication skills. Familiarity with housekeeping systems, inventory control, safety practices, and guest-service standards is advantageous. The successful candidate is expected to schedule and inspect work, coach team members, coordinate with Front Office and Engineering, respond professionally to guest concerns, control supplies, and maintain efficient daily operations. Flexibility to work shifts, weekends, and holidays is essential.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognized for its Asian-inspired warmth, personalized service, and high-quality hotels and resorts. The group operates properties across Asia, the Middle East, Europe, North America, and other international markets under the Shangri-La, Kerry, JEN, and Traders brands. Its Philippine operations include prominent city and resort properties, serving business travelers, leisure guests, families, and event customers. Shangri-La places strong emphasis on guest satisfaction, professional development, teamwork, integrity, and attention to detail. Employees commonly work in multicultural environments with structured hospitality standards, training opportunities, and benefits that may include service charge, meals, uniforms, medical coverage, and staff-rate accommodation or travel privileges, depending on the property and employment terms.

Destination Guide

The Philippines is an archipelago with strong employment opportunities in hotels, resorts, restaurants, tourism, retail, business-process services, healthcare, and construction. Major hospitality markets include Manila, Cebu, Boracay, Palawan, Bohol, and Davao. Filipino culture is generally warm, family-oriented, community-minded, and comfortable with English, which is widely used in workplaces. Lifestyle varies from busy urban living to relaxed beach or provincial communities; costs are usually lower outside Manila, although resort destinations can be expensive. Foreign workers normally need an employer-sponsored work permit and appropriate visa, commonly an Alien Employment Permit and 9(g) work visa; requirements can change, so confirmation with the employer and Philippine authorities is important. International applicants should arrange a written contract, accommodation details, health coverage, and relocation budget before arrival. Local hires should verify salary, service charge, working hours, and benefits.