The Assistant Outlet Manager supports the daily operation of Vintana restaurant at Shangri-La Boracay. Requirements typically include a hospitality or business-related qualification, supervisory experience in a high-end restaurant or hotel, strong food and beverage knowledge, and good English communication skills. The candidate is expected to lead and motivate service staff, maintain Shangri-La standards, coordinate with the kitchen and other departments, manage guest requests and complaints professionally, monitor cleanliness and safety, assist with scheduling and training, and help achieve revenue and guest-satisfaction targets. Flexibility for shifts, weekends, and public holidays is essential. A polished appearance, commercial awareness, attention to detail, and a genuine commitment to personalized service are important.
Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. The group is recognized for warm Asian hospitality, premium facilities, distinctive dining, and strong service standards. Shangri-La Boracay is a luxury island resort in the Philippines, set within a private coastal estate surrounded by forest, beaches, and ocean views. Vintana is one of the resort’s signature dining venues, offering an international dining experience in an upscale yet relaxed setting. Employees typically work in a multicultural environment with structured training, career-development opportunities, and exposure to international hotel operations. The company places strong emphasis on guest satisfaction, teamwork, professionalism, sustainability, and creating memorable experiences for both visitors and colleagues.
The Philippines offers hospitality opportunities across Boracay, Palawan, Cebu, Bohol, Siargao, Manila, and other tourism hubs. Resorts, hotels, restaurants, diving centers, and event businesses regularly recruit service staff, supervisors, chefs, engineers, and sales professionals. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island life can offer beautiful beaches, outdoor activities, affordable local food, and a relaxed pace, although transport, internet reliability, healthcare access, and seasonal weather vary by location. Foreign nationals generally need an appropriate work visa or permit, normally sponsored or supported by the employer; working on a tourist visa is not permitted. Employees should confirm salary, service charge, accommodation, insurance, leave, transportation, and relocation assistance before accepting an offer. Boracay has a strong tourism economy but can be more expensive than many mainland areas, particularly for housing during peak season.
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