The Information Technology Manager oversees the hotel’s technology infrastructure, systems, cybersecurity, networks, applications, and user support. Typical requirements include a degree in information technology, computer science, or a related field; several years of IT experience, preferably in hospitality; strong knowledge of networking, servers, property-management systems, cybersecurity, and data protection; and experience supervising teams or vendors. Shangri-La expects a service-focused, organized, and dependable candidate who can maintain reliable systems, respond quickly to incidents, manage projects, control technology budgets, and support hotel operations around the clock. Strong communication skills, problem-solving ability, business awareness, and willingness to work flexible hours are important.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for its hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. In the Philippines, Shangri-La operates established luxury properties in destinations such as Manila, Cebu, and Boracay. The company is known for warm Asian hospitality, high service standards, elegant accommodations, extensive dining facilities, and resort experiences. Employees typically work in a multicultural environment where guest satisfaction, operational consistency, teamwork, professional presentation, and attention to detail are highly valued. Technology managers play an important role in keeping guest services, communications, security, and back-office systems efficient and dependable.
The Philippines is an archipelago with major employment centers in Luzon, Visayas, and Mindanao. Hospitality, tourism, IT, shared services, healthcare, education, and construction offer opportunities, especially in Metro Manila, Cebu, Clark, Davao, and resort destinations such as Boracay and Palawan. Filipino culture is friendly, family-oriented, English-speaking, and strongly influenced by regional traditions, festivals, and cuisine. Lifestyle ranges from fast-paced urban living to relaxed coastal communities, with generally affordable food and services but higher housing costs in major business districts. Foreign employees usually need an employer-sponsored work visa or permit, commonly arranged after receiving a formal job offer; requirements and processing times vary. Relocating candidates should confirm sponsorship, medical insurance, taxation, accommodation, and transport arrangements with the employer. The country has a tropical climate, and typhoons can affect some regions seasonally.
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