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Training Supervisor

Philippines Shangri-La PHP 25,000–45,000 per month, depending on the property, experience, benefits, and location*
Job Description

The Training Supervisor supports the planning, coordination, and delivery of employee training programs at Shangri-La in the Philippines. Typical requirements include a degree or diploma in hospitality, human resources, education, or a related field, along with hotel experience and strong communication and presentation skills. The successful candidate is expected to identify learning needs, organize orientations and skills training, maintain training records, assist with compliance programs, and evaluate learning outcomes. Confidence in coaching employees, good administrative ability, attention to detail, and familiarity with hospitality standards are important. The role also requires professionalism, teamwork, flexibility, and a genuine interest in developing colleagues and improving guest service.

Company Info

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other regions. Its properties are known for refined service, comfortable surroundings, and strong attention to guest satisfaction. In the Philippines, Shangri-La operates established urban hotels and resort properties, providing career opportunities in rooms, food and beverage, culinary operations, sales, engineering, wellness, and corporate support. The company places emphasis on service culture, employee development, teamwork, and professional standards. Benefits and working conditions vary by property and position, but hospitality employees may receive meals, uniforms, training, service charge, medical coverage, and staff accommodation or transport where offered.

Destination Guide

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Hotels, restaurants, tourism businesses, and service companies regularly recruit supervisors and experienced staff, although competition is strongest in major cities and famous islands. Filipino culture is warm, family-oriented, and welcoming, with English widely used in workplaces. Life ranges from busy urban living to relaxed coastal communities; costs are generally lower than in many Western countries, but accommodation in resort areas can be expensive. Foreign workers normally need an employer-sponsored work permit and appropriate visa, while Filipino applicants do not require relocation authorization. Before moving, confirm the contract, salary, service charge, accommodation, healthcare, transport, and probation terms. Prepare for tropical weather, seasonal storms, traffic, and varying internet and transport access outside major centers.