The Service Manager – Finance role typically oversees daily finance operations, ensuring accurate transaction processing, reconciliations, reporting, controls, and timely support to hotel or shared-service teams. Candidates are generally expected to hold a degree in Finance, Accounting, Business Administration, or a related field, with several years of experience in hotel finance, accounting operations, audit, or shared services. Strong knowledge of accounting procedures, internal controls, Excel, and financial systems is important. The successful candidate should demonstrate leadership, attention to detail, sound judgment, confidentiality, and the ability to meet deadlines. Experience supervising staff, improving processes, resolving discrepancies, and communicating effectively with multiple departments will be highly valued.
Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its brands are known for comfortable accommodations, attentive service, destination dining, and a strong emphasis on genuine Asian hospitality. In the Philippines, Shangri-La properties include well-established city hotels and island resorts, serving business travelers, leisure guests, families, and events. The company provides opportunities across hotel operations, finance, sales, engineering, guest services, wellness, and corporate support. Employees are generally expected to maintain high service standards, professional presentation, teamwork, integrity, and care for guests and colleagues. Benefits and compensation vary by property, seniority, and employment contract.
The Philippines offers varied opportunities in hospitality, finance, business services, tourism, information technology, healthcare, and education. Major employment centers include Metro Manila, Cebu, Clark, Davao, and resort destinations such as Boracay, Palawan, and Mactan. Filipino workplace culture is generally welcoming, relationship-focused, and respectful of hierarchy, with English widely used in professional settings. Lifestyle ranges from busy city living to relaxed coastal communities, although traffic, humidity, seasonal typhoons, and occasional infrastructure limitations should be considered. Foreign nationals usually need an employer-sponsored work permit and appropriate visa, commonly coordinated through the Bureau of Immigration; requirements depend on nationality and role. New arrivals should budget for accommodation, transport, health insurance, and document processing, and verify employer-provided housing or relocation support before accepting an offer.
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