The Co-ordinator, Operation Services (Attractions) supports the smooth daily operation of guest attractions and recreational facilities at Shangri-La’s Singapore property. Responsibilities may include coordinating schedules, monitoring attraction readiness, assisting guests, handling bookings or enquiries, maintaining safety and service standards, and working closely with other hotel departments. Candidates are generally expected to have customer-service or hospitality experience, strong organisational and communication skills, basic administrative ability, and confidence working with guests. A positive, service-oriented attitude, attention to detail, teamwork, and flexibility to work shifts, weekends, and public holidays are important. Experience in attractions, recreation, tourism, or hotel operations is advantageous.
Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other regions. Founded in 1971, the group is recognised for personalised service, Asian-inspired hospitality, and high-quality guest experiences. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. In Singapore, Shangri-La operates a prominent luxury hotel offering accommodation, restaurants, wellness facilities, events, and recreational services. Employees typically work in a multicultural environment with structured service standards, training opportunities, and exposure to international guests. The company places strong emphasis on courtesy, operational excellence, teamwork, and creating memorable experiences for guests.
Singapore is a compact, modern island city-state with strong opportunities in hospitality, tourism, attractions, food and beverage, finance, technology, healthcare, and logistics. The culture is multicultural, combining Chinese, Malay, Indian, and international influences, with English widely used at work. Lifestyle is safe, efficient, and urban, with excellent public transport, diverse food, shopping, parks, and beaches, although housing and daily expenses can be high. Foreign employees normally need a valid work pass arranged by an employer. Common options include the Employment Pass for professional roles and the S Pass or Work Permit for eligible skilled and service positions, subject to government requirements and salary thresholds. New arrivals should budget carefully for accommodation, obtain appropriate insurance, and check employment, tax, and pass conditions before relocating.
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