The Service Leader – Finance Shared Services is responsible for supervising finance support operations, maintaining accurate and timely processing, and ensuring strong service delivery to Shangri-La properties and corporate teams. Requirements typically include a degree or professional qualification in accounting, finance, or a related field, together with several years of experience in shared services, hotel finance, accounts payable, accounts receivable, general ledger, or financial reporting. The successful candidate should demonstrate leadership, sound knowledge of accounting controls, strong communication skills, attention to detail, and confidence using finance systems and Microsoft Office. The role also requires the ability to improve processes, resolve escalated issues, meet service-level targets, and work collaboratively across countries and departments.
Shangri-La is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. The company is recognised for its Asian-inspired hospitality, personalised service, and emphasis on genuine care for guests and colleagues. Its portfolio includes Shangri-La, Kerry Hotels, JEN by Shangri-La, and Traders hotels, with properties ranging from urban business hotels to beachfront resorts. A Finance Shared Services team supports consistent accounting, reporting, controls, and transaction processing across the organisation. Working for Shangri-La can provide exposure to international hotel operations, multicultural teams, structured corporate processes, and opportunities to build a long-term career in hospitality finance and shared-service management.
Malaysia offers excellent career opportunities in hospitality, finance shared services, technology, tourism, and multinational business services, especially in Kuala Lumpur, Penang, Johor Bahru, and resort destinations. Its culture blends Malay, Chinese, Indian, and indigenous traditions, with festivals, welcoming communities, and a strong food culture. Daily life is generally affordable, with modern shopping, reliable transport in major cities, and easy access to beaches and islands such as Langkawi, Penang, Perhentian, Redang, Tioman, and Pangkor. Kuala Lumpur suits professionals seeking urban convenience, while Penang offers heritage, coastal living, and a growing business scene. Foreign employees normally need employer-sponsored approval and an Employment Pass before starting work; dependants may require separate passes. Relocation costs, housing, healthcare, schooling, and local transport should be discussed with the employer. English is widely used in business, although learning basic Malay helps with everyday life.
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