The Assistant Outlet Manager supports the daily operation of Shang Palace, Shangri-La’s Chinese restaurant, by supervising service, coordinating with the kitchen, maintaining luxury hospitality standards, handling guest concerns, and assisting with training and scheduling. Candidates typically need a hospitality or related qualification and several years of experience in restaurant or hotel operations, preferably in an upscale or international property. Strong knowledge of Chinese cuisine and service, leadership ability, communication skills, attention to detail, and a guest-focused attitude are expected. The successful candidate should be comfortable working shifts, weekends, and holidays while achieving service, sales, hygiene, and team-performance targets.
Shangri-La Group is a Hong Kong-based luxury hospitality company operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, Africa, North America, and Australia. Its brands are known for warm Asian hospitality, high service standards, and distinctive dining and wellness experiences. In the Philippines, Shangri-La operates several prominent properties, including Shangri-La The Fort, Shangri-La Plaza, Edsa Shangri-La, and Shangri-La Mactan. Shang Palace restaurants are recognized for refined Cantonese cuisine, elegant surroundings, and attentive service. Employees generally work in structured, international hotel environments with opportunities for training, internal mobility, and career progression. Benefits vary by property but may include service charge, meals, uniforms, medical coverage, leave benefits, and staff accommodation or transportation support where applicable.
The Philippines is an archipelago with major employment hubs in Metro Manila, Cebu, and resort destinations such as Boracay and Palawan. Hospitality opportunities are available in hotels, restaurants, resorts, cruise services, tourism, retail, and business-process operations. Filipino culture is welcoming, family-oriented, and strongly influenced by Spanish, American, and Asian traditions; English is widely used in workplaces. Lifestyle costs vary: Manila is busier and generally more expensive, while Cebu and provincial islands offer a slower pace and access to beaches. New foreign hires normally need employer sponsorship, an appropriate work permit, and an Alien Employment Permit, followed by the relevant visa or registration process. Applicants should confirm requirements with the employer and Philippine immigration authorities. Relocation planning should include housing, healthcare, transport, weather, and local employment regulations.
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