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Service Associate - F&B (Sage Grill)

Philippines Shangri-La PHP 18,000–PHP 28,000 per month, potentially plus service charge and benefits*
Job Description

The Service Associate – F&B supports daily restaurant operations at Sage Grill by welcoming guests, taking and serving orders, preparing tables, clearing dishes, processing bills, and maintaining high service standards. Candidates should have a friendly and professional manner, good communication skills, basic food and beverage knowledge, and the ability to work efficiently in a busy, upscale environment. Previous hotel or restaurant experience is preferred, although motivated candidates with relevant customer-service experience may be considered. The role requires flexibility for shifting schedules, weekends, and holidays, along with strong teamwork, attention to detail, personal grooming, and a genuine commitment to Shangri-La’s hospitality standards.

Company Info

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and Australia. The company is known for warm Asian hospitality, high service standards, and premium accommodation, dining, wellness, and event facilities. In the Philippines, Shangri-La operates several respected properties, including Shangri-La The Fort in Bonifacio Global City, Manila, Shangri-La Mactan in Cebu, and Shangri-La Boracay. Employees typically work in a multicultural environment with structured training, career-development opportunities, staff benefits, and exposure to international hospitality practices. Sage Grill is an upscale dining venue associated with Shangri-La The Fort, offering refined food and beverage service in a modern hotel setting.

Destination Guide

The Philippines is an archipelago with strong employment opportunities in hotels, restaurants, tourism, retail, business services, and information technology. Luzon offers the widest corporate and hospitality market, especially in Manila and Bonifacio Global City. Cebu combines resort, cruise, and city opportunities, while Boracay, Palawan, and other island destinations focus heavily on tourism and seasonal work. Filipino culture is generally welcoming, family-oriented, social, and service-minded, with English widely used in workplaces. Lifestyle ranges from busy urban living to relaxed beach communities, though transport, weather, and island logistics vary. Foreign employees usually need an employer-sponsored work visa or permit; requirements depend on nationality and contract terms. Local hires generally need standard employment documents, while overseas applicants should confirm sponsorship before relocating. Housing, healthcare, transport, and salary packages should be reviewed carefully, particularly in resort areas where living costs can be higher.

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