The Service Associate – Finance (General Accounting) supports daily accounting operations, including recording transactions, preparing reconciliations, processing invoices, maintaining financial records, and assisting with month-end closing. The role typically requires a degree or diploma in Accounting, Finance, or a related field, basic knowledge of accounting principles, and proficiency in Microsoft Excel. Previous experience in hotel finance, general accounting, or shared-service operations is an advantage. Shangri-La expects candidates to be accurate, organized, discreet, dependable, and comfortable meeting deadlines. Good communication skills, teamwork, attention to detail, and a service-oriented attitude are important, as the position works with multiple departments and may handle confidential financial information.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognized internationally for its hotels, resorts, residences, and related hospitality services. The company operates properties across Asia, the Middle East, Europe, North America, and other destinations under the Shangri-La, Shangri-La Resorts, Kerry Hotels, JEN, and Traders brands. Its properties are known for personalized service, high accommodation standards, dining, wellness facilities, and business and leisure experiences. In the Philippines, Shangri-La operates well-established hotels and resorts, including properties in Manila, Cebu, and Boracay. The organization places strong emphasis on genuine hospitality, employee development, operational excellence, and cultural awareness. Finance team members support the accuracy, compliance, and efficiency of hotel operations while working closely with departments such as rooms, food and beverage, purchasing, and human resources.
The Philippines offers hospitality, accounting, shared-services, tourism, and customer-service opportunities, especially in Manila, Cebu, Clark, Boracay, and other resort areas. Workplace culture is generally welcoming, relationship-oriented, and respectful of hierarchy, with English widely used in professional settings. Lifestyle varies from fast-paced urban living to relaxed coastal communities; living costs are usually lower outside Manila, although popular resort islands can be expensive. The country has more than 7,000 islands, with Luzon, Visayas, and Mindanao offering different climates, traditions, and travel experiences. Foreign employees normally need an employer-sponsored work permit and an appropriate visa, while requirements can vary by nationality and contract. Candidates should confirm arrangements with the employer and the Philippine Bureau of Immigration. Relocating employees should budget for housing, transport, healthcare, insurance, and occasional domestic travel. Typhoons, humidity, and traffic are practical considerations, but the country offers warm communities, diverse food, beaches, and strong tourism potential.
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