The Waiter/Waitress at Nadaman, Shangri-La Hong Kong, is responsible for welcoming guests, taking food and beverage orders, serving Japanese cuisine, explaining menu items, maintaining service standards, and ensuring guest satisfaction. Candidates should have relevant experience in fine dining, Japanese restaurants, or luxury hotels, with strong communication and customer-service skills. Knowledge of Japanese food and dining etiquette is advantageous. The role requires a polished appearance, attention to detail, teamwork, reliability, and the ability to work shifts, weekends, and public holidays in a busy environment. Fluency in English is generally expected; Cantonese, Mandarin, or Japanese may be beneficial.
Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international destinations. Shangri-La hotels are known for warm Asian hospitality, high service standards, and premium dining, accommodation, wellness, and event facilities. Shangri-La Hong Kong is located in the Admiralty district and is part of the prestigious Pacific Place complex. Nadaman is the hotel’s established Japanese restaurant brand, recognised for refined cuisine, traditional presentation, sushi, teppanyaki, and attentive service. Employees typically work in a multicultural environment with opportunities for structured training, career development, and progression within the wider hotel group. The company places strong emphasis on guest care, professionalism, teamwork, and consistent luxury-service delivery.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. The city blends Cantonese traditions with international influences, reflected in its food, festivals, temples, arts, and fast-paced business culture. Lifestyle is energetic and convenient, with excellent public transport, dense urban neighbourhoods, shopping, nightlife, hiking trails, beaches, and nearby islands such as Lantau and Cheung Chau. Accommodation can be expensive, so many hospitality employees share flats or live in outer districts or the New Territories. Foreign nationals generally need an employment visa sponsored by a Hong Kong employer before starting work; the employer normally demonstrates that the position is genuine and appropriately paid. Applicants should confirm visa rules, medical requirements, insurance, and contract details with Shangri-La and Hong Kong Immigration. Cantonese is widely used, while English is common in luxury hotels and international workplaces.
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