The Service Associate supports the hotel’s Engineering department with routine maintenance, repairs, inspections, and preventive maintenance of electrical, plumbing, air-conditioning, mechanical, and building systems. Candidates typically need a technical or vocational qualification, relevant hotel or facilities experience, basic troubleshooting skills, and knowledge of workplace safety, fire protection, and FCS/OHSAS procedures. The role requires physical fitness, practical problem-solving ability, accurate reporting, teamwork, and a willingness to work rotating shifts, weekends, and holidays. The successful candidate is expected to respond promptly to maintenance requests, follow safety standards, maintain tools and equipment properly, and provide courteous service to guests and colleagues.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, strong Asian hospitality values, and high standards in accommodation, dining, wellness, and guest experiences. In the Philippines, Shangri-La operates well-known properties in locations such as Makati, Bonifacio Global City, Cebu, and Boracay. The company employs professionals across hotel operations, engineering, culinary services, housekeeping, finance, sales, and guest relations. Employees generally work in structured, service-focused environments with training, career development, and opportunities for internal or international mobility. Benefits and compensation vary by property, position, experience, and employment status.
The Philippines is an archipelago with major employment centers on Luzon, Cebu, and Mindanao, plus resort destinations such as Boracay, Palawan, and Bohol. Hospitality, tourism, engineering, construction, business-process services, healthcare, and retail provide many job opportunities. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island living can offer warm weather, beaches, affordable food, and a relaxed lifestyle, although traffic, storms, humidity, and occasional power or internet interruptions are practical considerations. Salaries and living costs vary significantly between Manila, Cebu, and resort islands. Foreign nationals normally require an employer-sponsored work permit and appropriate visa, commonly coordinated with the Bureau of Immigration; they should not work on a tourist visa. Relocating employees should arrange a valid contract, accommodation, medical coverage, and local registration before starting work.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...