Please Note

  • You must enable pop-up and redirect settings in your browser to apply for jobs Learn How
  • Salary Range is an estimated salary suggested for this role based on publically available data. It was not provided by the employer for this specific position

Training Supervisor

Philippines Shangri-La PHP 25,000–PHP 40,000 per month, depending on experience, property and benefits*
Job Description

The Training Supervisor supports the planning, coordination and delivery of employee training programs at Shangri-La. Typical requirements include a bachelor’s degree in hospitality, human resources, education or a related field, experience in hotel operations or training, strong communication skills, and confidence presenting to groups. The successful candidate is expected to assess learning needs, organize orientation and service training, maintain training records, support compliance programs, and evaluate training effectiveness. Experience with learning systems, coaching, facilitation and the standards of an international hotel brand is advantageous. The role requires a professional appearance, good organization, discretion, adaptability and a genuine interest in employee development and guest service.

Company Info

Shangri-La is a luxury hospitality group founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its Philippine properties are known for upscale accommodation, restaurants, meeting facilities, wellness services and attentive hospitality. The company emphasizes warm, personalized service and structured professional development for colleagues. Benefits and working conditions vary by property, but hotel employees may receive meals, uniforms, service charge, health coverage, discounts and training opportunities. A Training Supervisor typically works with department leaders and the Human Resources team to build service capability, support new-hire orientation and reinforce Shangri-La’s operating standards.

Destination Guide

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao and other resort destinations. Hotels, resorts, restaurants, cruise services and tourism businesses regularly recruit supervisors, trainers and operational staff, although competition is strongest in major cities and luxury properties. Filipino culture is generally welcoming, family-oriented and English-friendly, with strong community ties and a relaxed social lifestyle. Living costs vary: Manila and popular resort islands are more expensive, while provincial areas can be more affordable. Foreign applicants normally need an employer-sponsored work permit and appropriate visa, commonly arranged after hiring; requirements should be confirmed with the Philippine Bureau of Immigration and the employer. Relocating employees should budget for housing deposits, transport, healthcare and possible seasonal disruptions from typhoons. Local employees generally need valid identification, tax registration and standard employment documentation.