The Food & Beverage Hostess welcomes guests, manages seating, handles reservations, answers enquiries and helps create a smooth dining experience. Typical requirements include previous experience in a hotel or restaurant, good spoken English, a warm and professional manner, and confidence communicating with guests from different cultures. The candidate should be well presented, service-oriented, organised and able to remain calm during busy periods. Flexibility to work shifts, weekends and public holidays is expected. Familiarity with restaurant reservation systems and other languages may be advantageous. The role also requires teamwork, attention to detail and a willingness to support the wider food and beverage operation when necessary.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Asia and recognised for its warm, personalised service. The company operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La Singapore is a large five-star hotel set in landscaped grounds near Orchard Road, offering guestrooms, suites, restaurants, event facilities, wellness services and extensive guest amenities. Its service culture emphasises genuine hospitality, professionalism, cultural awareness and attention to detail. Employees typically work in a multicultural environment with opportunities to develop through structured training and internal career pathways. The hotel serves leisure travellers, business guests, families, groups and event clients, making food and beverage roles important to the overall guest experience.
Singapore is a modern island city-state with strong employment opportunities in hospitality, tourism, aviation, retail, finance, technology and healthcare. Hotels and restaurants regularly recruit front-of-house, culinary, housekeeping and supervisory staff, although competition can be strong. The culture is multicultural, orderly and generally fast-paced, with English widely used at work alongside Mandarin, Malay and Tamil. Lifestyle highlights include excellent public transport, diverse food, shopping, parks and easy access to Southeast Asia. Housing can be expensive, particularly near central districts, so many workers share accommodation or live farther from the city centre. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass or applicable Work Permit; approval depends on current government rules, salary and qualifications. Candidates should confirm pass eligibility, medical requirements, accommodation arrangements and relocation costs before accepting an offer.
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