The Co-ordinator, Operation Services (Attractions) supports the smooth and welcoming operation of hotel attractions and guest activities. Typical responsibilities include coordinating daily schedules, assisting guests with bookings and enquiries, monitoring facilities and equipment, liaising with internal departments and external activity providers, and ensuring safety and service standards are maintained. Candidates should have hospitality, tourism, attractions or customer-service experience, strong communication and organisational skills, and confidence working with guests from different backgrounds. A proactive, flexible attitude, attention to detail, basic computer skills and willingness to work shifts, weekends and public holidays are expected. Knowledge of Singapore attractions and additional languages would be advantageous.
Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, with hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international destinations. The group operates under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Its properties are known for warm Asian hospitality, personalised guest service, high-quality dining and comprehensive leisure facilities. In Singapore, Shangri-La hotels serve both business and leisure travellers and employ teams across rooms, food and beverage, wellness, events, engineering and guest activities. The company places strong emphasis on service excellence, professional development, teamwork and creating memorable experiences. Employees may work in a multicultural environment with opportunities to gain experience in luxury hospitality and progress within a large international hotel group.
Singapore is a compact island city-state with strong opportunities in hospitality, tourism, attractions, aviation, retail, technology and finance. The culture is multicultural, shaped by Chinese, Malay, Indian and international communities, and English is widely used at work. Life is convenient and generally safe, with excellent public transport, modern healthcare, varied food and many parks, beaches and cultural districts. Housing can be expensive, particularly in central areas, so newcomers often compare shared accommodation with employer-provided options. Foreign employees usually need an employer-sponsored work pass, such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and sector rules; approval is handled through Singapore's Ministry of Manpower. Candidates should budget for deposits, transport and medical insurance, check contract benefits carefully, and confirm whether the employer assists with relocation, accommodation or pass applications.
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