The Outlet Manager is responsible for the daily operation of a restaurant or food-and-beverage outlet at Shangri-La Singapore. Requirements typically include a diploma or degree in hospitality, food and beverage management, or a related field, together with several years of supervisory or management experience in a hotel or upscale restaurant. The successful candidate should have strong leadership, communication, guest-service, scheduling, inventory, and cost-control skills. Expectations include maintaining service and hygiene standards, coaching colleagues, handling guest feedback, supporting revenue targets, coordinating with kitchen and hotel departments, and ensuring a welcoming, efficient, and consistent dining experience.
Shangri-La Group is a luxury hospitality company founded in Singapore and recognized for its hotels, resorts, restaurants, and wellness offerings across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalized service, high-quality dining, distinctive locations, and a strong focus on guest comfort. Shangri-La Singapore is located near Orchard Road and offers luxury accommodation, multiple restaurants and bars, meeting facilities, gardens, and extensive guest services. The company places importance on service excellence, professional development, teamwork, cultural awareness, and responsible business practices. Employees may benefit from an international working environment, structured training, hotel-industry exposure, and opportunities to progress across different departments or properties within the group.
Singapore is a compact, highly developed island city-state with strong opportunities in hospitality, tourism, food and beverage, finance, technology, healthcare, and logistics. The culture is multicultural, with English widely used alongside Mandarin, Malay, and Tamil. Life is convenient and safe, supported by excellent public transport, modern healthcare, shopping, and diverse dining. Housing can be expensive, especially near central areas, so many employees share apartments or live farther from the city center. Foreign employees generally require an employer-sponsored work pass, such as an Employment Pass or S Pass, with eligibility depending on salary, qualifications, experience, and government criteria. Employers usually guide successful applicants through the process. New arrivals should budget for rent, transport, insurance, deposits, and daily expenses, and confirm accommodation and work-pass arrangements before relocating.
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