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Asst. Outlet Manager (Shang Palace)

Philippines Shangri-La PHP 35,000–PHP 60,000 per month*
Job Description

The Assistant Outlet Manager at Shang Palace supports the daily operation of the hotel’s Chinese restaurant, ensuring excellent guest service, smooth staffing, quality control and adherence to Shangri-La standards. Requirements typically include a diploma or degree in hospitality, food and beverage management, or a related field, along with several years of restaurant experience, preferably in a luxury hotel or Chinese dining environment. The successful candidate should be confident supervising teams, handling guest concerns, coordinating with the kitchen, monitoring costs and supporting sales initiatives. Strong communication, leadership, organizational skills and flexibility for shifts, weekends and holidays are expected.

Company Info

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for warm Asian hospitality, high service standards and well-established properties in major business and leisure markets. In the Philippines, Shangri-La operates prominent hotels and resorts, including Shangri-La The Fort, Edsa Shangri-La and Shangri-La Mactan. Its restaurants, such as Shang Palace, are recognized for refined dining, professional service and carefully presented cuisine. Employees typically work in multicultural teams and receive opportunities to develop careers in hotel operations, food and beverage, guest services and management. The company places strong emphasis on guest satisfaction, operational excellence, employee development and maintaining a premium hospitality experience.

Destination Guide

The Philippines offers varied hospitality opportunities across Luzon, Cebu, Boracay, Palawan and other island destinations. Hotels, resorts, restaurants, cruise businesses and tourism companies regularly recruit supervisors, chefs, service staff, housekeeping personnel and managers. Manila and Cebu provide the widest range of year-round employment, while resort islands offer a more relaxed lifestyle but may have seasonal hiring and higher transport or accommodation costs. Filipino culture is generally welcoming, family-oriented and community-minded, with English widely used in workplaces. Daily life can be affordable, although costs vary greatly between cities and tourist areas. Foreign nationals normally need an employer-sponsored work permit and appropriate visa, while requirements depend on nationality and contract length. Candidates should confirm immigration rules, accommodation, healthcare, taxes and relocation support with the employer before accepting an offer. Local weather is tropical, with a rainy season and occasional typhoons.

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