The Service Associate – F&B supports daily operations at Shang Palace by welcoming guests, taking and serving orders, preparing tables, maintaining cleanliness, processing bills, and responding courteously to requests. Candidates should ideally have previous experience in hotel or restaurant service, good knowledge of food and beverage practices, strong communication skills, and a customer-focused attitude. The role requires a professional appearance, teamwork, attention to detail, physical stamina, and flexibility to work shifts, weekends, and holidays. Familiarity with Chinese cuisine and luxury hospitality standards is an advantage. Candidates should be reliable, polite, organized, and committed to delivering efficient, personalized service.
Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other markets. The company is recognized for its Asian-inspired hospitality, high service standards, distinctive destinations, and guest-focused experiences. Shangri-La properties typically offer accommodation, restaurants, bars, wellness facilities, events, and business services. In the Philippines, the group operates well-known luxury hotels and resorts, including properties in Manila and other major destinations. Shangri-La places strong emphasis on warmth, professionalism, teamwork, cultural awareness, and employee development. Shang Palace is the group’s signature Chinese restaurant brand, known for Cantonese-inspired cuisine, refined dining environments, and attentive service. Benefits and employment conditions vary by property and may include service charge, meals, uniforms, training, healthcare, and other statutory or company benefits.
The Philippines is an archipelago with diverse opportunities in hospitality, tourism, business services, healthcare, education, technology, and construction. Major employment hubs include Manila, Cebu, Boracay, Palawan, Clark, and Davao, while resort islands offer seasonal work in hotels, restaurants, diving, and activities. Filipino culture is generally welcoming, family-oriented, community-minded, and influenced by Malay, Spanish, American, and regional traditions. Lifestyle ranges from busy urban living to relaxed coastal communities, with varied costs depending on location. Public transport is affordable but can be crowded, and English is widely used in workplaces. Foreign nationals normally need an employer-sponsored work visa or permit and must not work while visiting as tourists. Before relocating, confirm salary, accommodation, medical coverage, taxes, permit sponsorship, and contract terms. Local employees should verify statutory benefits and employment conditions directly with the hotel.
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