The Security Manager or Assistant Security Manager is expected to protect guests, colleagues, property and hotel assets while maintaining Shangri-La service standards. Typical requirements include relevant hotel, hospitality, corporate or law-enforcement security experience, supervisory ability, knowledge of emergency procedures, incident reporting, access control, CCTV and local regulations. Candidates should be physically fit, observant, calm under pressure and capable of handling emergencies, investigations and guest concerns professionally. Strong communication skills in English and Cantonese are advantageous in Hong Kong. The role also requires teamwork, integrity, discretion, shift flexibility and the ability to train and coordinate security officers and liaise with police, emergency services and other hotel departments.
Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired approach to warm, personalised service. The group operates hotels, resorts and related hospitality businesses across Asia, the Middle East, Europe, North America and other international markets. Shangri-La properties typically combine accommodation, restaurants, meetings and events, wellness facilities and extensive guest services. The company places strong emphasis on gracious hospitality, operational standards, colleague development and creating memorable experiences for guests. Its Hong Kong hotels serve business travellers, leisure visitors, local residents and major events, making security an important part of protecting people while supporting a welcoming environment. Employees may benefit from an international workplace, structured hotel training and opportunities to develop within the wider Shangri-La group.
Hong Kong is a compact international city and territory centred on Hong Kong Island, with Kowloon and the New Territories connected by efficient rail, roads and ferries. Hospitality, finance, retail, aviation, technology, healthcare and education provide varied employment opportunities. The culture blends Cantonese traditions with international influences; festivals, temples, markets and excellent dining sit alongside a fast-paced business environment. Lifestyle options range from dense urban neighbourhoods and nightlife to beaches, hiking trails and outlying islands. Employers generally sponsor work visas for qualified overseas professionals, but candidates must secure an offer before applying, and approval depends on qualifications, experience and salary. Relocation costs and rents can be high, especially near central districts, while public transport is reliable. New arrivals should arrange accommodation, health coverage, banking and a Hong Kong identity document after approval. Cantonese is valuable for local roles, while English is widely used in international hotels.
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