The In-Room Dining Waiter/Waitress delivers food and beverages to guest rooms, takes orders accurately, sets up trays or tables, clears service items, and responds to guest requests professionally. Candidates should have relevant hotel or restaurant experience, good communication skills, a pleasant and service-minded personality, and the ability to work efficiently under pressure. Cantonese and English are useful in Hong Kong, while Mandarin is an advantage. The role requires flexibility to work shifts, weekends, and public holidays, attention to detail, personal grooming, and a strong commitment to Shangri-La service standards.
Shangri-La Group is a luxury hospitality company founded in Hong Kong and known for its hotels, resorts, residences, and associated lifestyle businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are recognised for warm Asian hospitality, high service standards, elegant facilities, and personalised guest experiences. Shangri-La hotels employ colleagues across front office, food and beverage, housekeeping, culinary, engineering, wellness, and corporate functions. The group generally provides structured training, staff benefits, career development, and opportunities to work within an international hotel network. In Hong Kong, Shangri-La operates prominent luxury properties and serves business travellers, leisure guests, local residents, and large events.
Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, logistics, and professional services. Hospitality jobs are concentrated around Hong Kong Island, Kowloon, and major resort districts, with opportunities at international hotel groups and independent venues. The culture combines Cantonese traditions, international influences, efficient city living, and a fast-paced work environment. Rent can be high, although public transport is excellent and staff accommodation or meal benefits may be available for some hotel roles. Eligible overseas professionals generally need an employment visa sponsored by the hiring company, while some technical or skilled workers may qualify under specialised schemes. Applicants should secure a written offer before relocating and prepare qualifications, references, medical documents, and proof of identity. Hong Kong has extensive shopping, hiking, beaches, dining, and cultural attractions.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...