The Senior Captain/Captain supports banquet operations at Shangri-La, Hong Kong, coordinating service for conferences, weddings, private functions and other events. Requirements typically include relevant hotel or catering experience, strong knowledge of food and beverage service, good communication skills and the ability to lead or guide service staff. Cantonese and English are valuable, while Mandarin may be advantageous. The successful candidate is expected to prepare venues, supervise table settings and service standards, coordinate with kitchen and event teams, handle guest requests professionally, maintain hygiene and safety procedures, and help deliver smooth, memorable events. Flexibility for shifts, weekends and public holidays is essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong and known for its Asian-inspired service culture. The group operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other international markets. Shangri-La hotels are recognised for attentive guest service, elegant facilities, restaurants, banquet venues and strong emphasis on personalised experiences. Shangri-La Hong Kong is an established luxury hotel serving business travellers, tourists, local residents and major events. Employees typically work in a structured international environment with opportunities for training, internal mobility and career development. The company places importance on hospitality standards, teamwork, cultural awareness and creating genuine connections with guests. Benefits vary by position but may include service charge, staff meals, medical coverage, leave entitlements, training and employee rates at participating hotels.
Hong Kong is a compact, highly connected city with a strong hospitality, finance, retail, aviation and professional-services job market. Opportunities are available in luxury hotels, restaurants, event venues, tourism and cruise-related services, especially for candidates with Cantonese, English or Mandarin skills. The culture blends Chinese traditions with international influences, offering excellent food, festivals, shopping and arts. Life is fast-paced, and accommodation can be expensive, although public transport is efficient and reliable. Hong Kong Island, Kowloon and the New Territories each offer different lifestyles, while nearby islands and hiking areas provide quieter escapes. Most overseas workers need an employment visa sponsored by their employer, and the role must generally meet local immigration requirements. Candidates should confirm visa sponsorship, accommodation costs, medical coverage and working hours before relocating. A valid passport, employment contract and proof of qualifications are normally required.
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