The Host or Hostess at Summer Palace, Shangri-La Hong Kong, welcomes guests, manages restaurant reservations and seating, answers enquiries, coordinates table availability and supports smooth front-of-house operations. Candidates should have previous experience in a hotel or fine-dining restaurant, strong communication and customer-service skills, a polished and professional manner, and good knowledge of English; Cantonese and Mandarin are valuable advantages. The role requires excellent organisation, attention to detail, confidence handling busy service periods and flexibility to work shifts, weekends and public holidays. The successful candidate is expected to provide warm, personalised service consistent with Shangri-La standards and create a positive first impression for every guest.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and recognised for Asian-inspired service, elegant properties and strong guest relationships. The group operates hotels, resorts and residences across Asia, the Middle East, Europe and other international markets. Shangri-La Hong Kong is located in the Pacific Place complex and includes luxury accommodation, restaurants, meeting facilities and wellness services. Summer Palace is the hotel’s acclaimed Cantonese restaurant, known for refined regional cuisine and attentive service. Employees typically work in a structured, multicultural environment with opportunities for training, internal mobility and career development. The company places emphasis on genuine hospitality, cultural awareness, teamwork and maintaining high standards across guest-facing and operational departments.
Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology and international business. Its culture combines Cantonese traditions, Chinese festivals and global influences, with English widely used in professional settings. Life is energetic and convenient, supported by an excellent MTR network, efficient public transport, diverse dining and easy access to hiking trails, beaches and nearby islands. Accommodation can be expensive, especially in central districts, so many employees share apartments or live in areas such as Kowloon or the New Territories. Overseas employees generally need an employment visa sponsored by their employer before starting work; applications usually require a confirmed job, qualifications or relevant experience and proof that the role cannot readily be filled locally. Employers may assist with visa paperwork, medical cover and relocation guidance. New arrivals should budget for deposits, transport, utilities and initial living costs.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...