The Waiter/Waitress serves guests at Lobster Bar & Grill, taking orders, explaining menu items, delivering food and beverages, processing requests, and maintaining high service standards. Candidates should have relevant restaurant or hotel experience, good communication skills, a friendly and polished manner, and the ability to work efficiently in a fast-paced environment. Knowledge of English is generally expected; Cantonese and Mandarin are valuable in Hong Kong. The role requires teamwork, attention to detail, product knowledge, proper grooming, flexible shifts, and willingness to work evenings, weekends, and public holidays. A genuine interest in hospitality and a strong commitment to guest satisfaction are essential.
Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. The group is known for refined service, elegant properties, strong culinary operations, and its signature philosophy of warm Asian hospitality. Shangri-La hotels typically offer restaurants, bars, banquet facilities, spas, and extensive guest services. The company employs people across hotel operations, food and beverage, culinary, guest relations, engineering, sales, and corporate functions. In Hong Kong, Shangri-La operates prominent luxury properties, including Island Shangri-La and Kowloon Shangri-La. Employees can generally expect structured hotel training, international service standards, and opportunities to develop within the wider hospitality group.
Hong Kong offers strong opportunities in hotels, restaurants, retail, finance, technology, logistics, and professional services. Hospitality jobs are concentrated in Central, Admiralty, Tsim Sha Tsui, Causeway Bay, and resort areas such as Lantau Island. The culture blends Cantonese traditions, international influences, fast-paced city life, and excellent food. Housing is expensive, but public transport is highly efficient, and many workers live in Kowloon or the New Territories to reduce costs. English is widely used in business and hotels, while Cantonese is valuable for daily life and customer service; Mandarin can also help. Most overseas employees need an employment visa sponsored by their employer, with qualifications, a confirmed offer, and proof that the role cannot easily be filled locally. Applicants should arrange accommodation, insurance, banking, and document authentication before relocating.
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