The Training Supervisor supports the planning, delivery and evaluation of employee training programs at Shangri-La. Typical requirements include a bachelor’s degree in hospitality, human resources, education or a related field, together with experience in hotel operations or learning and development. Strong presentation, communication, organization and coaching skills are expected, as well as familiarity with training records, service standards and workplace policies. The successful candidate should be approachable, professional and capable of motivating colleagues across different departments. Experience in a luxury hotel, knowledge of adult-learning methods and the ability to work flexible hours would be advantageous.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalized service, high-quality facilities and its Asian-inspired approach to hospitality. In the Philippines, Shangri-La operates established properties in locations such as Manila, Cebu and Boracay, offering accommodation, restaurants, wellness facilities and conference services. Employees typically work within structured service standards and receive opportunities for professional development across hotel departments. The company values genuine care, teamwork, integrity and attention to detail. A Training Supervisor helps maintain these standards by developing colleagues’ skills and supporting consistent guest experiences.
The Philippines offers hospitality, tourism, food and beverage, healthcare, education, BPO and remote-work opportunities, especially in Manila, Cebu, Boracay, Palawan and other resort areas. Filipino culture is friendly, family-oriented and strongly influenced by local traditions, Christianity and many regional communities. English is widely used, making daily communication relatively easy for international workers. Lifestyle varies from busy city living to relaxed island life, with affordable food, beaches and outdoor activities, although traffic and rainy-season disruption can be challenging. Foreign nationals normally need an appropriate work visa or permit arranged with employer support; working on a tourist visa is not permitted. Relocating usually involves securing a contract, confirming accommodation, arranging health insurance and checking tax requirements. Costs are generally lower than in many Western countries, but Manila and popular tourist islands can be comparatively expensive. Local salary, housing and transport conditions should be confirmed before accepting an offer.
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