The Assistant Outlet Manager supports the daily operation of Shang Palace, ensuring excellent Chinese dining service, guest satisfaction, and compliance with Shangri-La standards. Requirements typically include a degree or diploma in hospitality, food and beverage, or a related field; several years of experience in a quality restaurant or hotel; strong knowledge of service procedures; and good English communication skills. Experience with Chinese cuisine, luxury hotels, staff scheduling, inventory control, and point-of-sale systems is advantageous. The successful candidate is expected to lead and coach the team, coordinate with the kitchen, handle guest concerns professionally, maintain service and hygiene standards, support revenue goals, and assist the Outlet Manager with administration and operational planning.
Shangri-La is a leading luxury hospitality group founded in Asia and known for its hotels, resorts, residences, and related businesses across the world. The group operates properties in major cities and resort destinations, with a strong focus on warm Asian hospitality, attentive service, and high-quality dining and leisure experiences. Shangri-La properties commonly provide extensive training, structured career development, and opportunities to work in multicultural teams. Its restaurants, including Shang Palace outlets, are recognized for refined service and premium cuisine. In the Philippines, the company has established luxury hotels and resorts serving business travelers, local guests, and international visitors. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, grooming, and a consistent commitment to guest satisfaction.
The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Jobs are available in hotels, restaurants, events, tourism, wellness, and management, with stronger opportunities for candidates who have recognized hospitality qualifications and luxury-service experience. Filipino culture is welcoming, family-oriented, and English is widely used in workplaces. Lifestyle varies from busy urban living in Manila to a more relaxed beach-oriented pace in island destinations. Costs are usually lower than in many international cities, although central Manila housing can be expensive. Foreign applicants normally need an employer-sponsored work permit and appropriate visa, while Filipino citizens can relocate domestically with standard identification and employment documents. Candidates should confirm salary, accommodation, transport, medical coverage, and relocation assistance directly with the employer before accepting an offer.
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