The Service Associate supports daily operations at the Lobby Lounge by welcoming guests, taking and serving food and beverage orders, preparing tables, processing payments, maintaining cleanliness, and responding courteously to guest requests. Candidates should typically have hospitality or food-and-beverage experience, good communication skills, a polished appearance, and basic knowledge of service standards and hygiene procedures. The role requires flexibility for shifts, weekends, and public holidays, along with the ability to work efficiently in a busy environment. Shangri-La expects a guest-focused, reliable, team-oriented associate who can consistently deliver attentive and professional service.
Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts, residences, and other hospitality businesses across Asia, the Middle East, Europe, North America, and other regions. Its properties are known for attentive service, comfortable accommodation, dining venues, wellness facilities, and strong emphasis on personalized guest experiences. In the Philippines, Shangri-La operates established properties in destinations such as Manila, Cebu, and Boracay. Employees generally work within structured international hotel standards and may receive training, uniforms, meals, service-charge participation, and other benefits depending on the property and employment contract. The company places importance on hospitality, teamwork, cultural awareness, service consistency, and creating welcoming experiences for both local and international guests.
The Philippines is an archipelago with varied opportunities in hospitality, tourism, retail, business services, healthcare, education, and technology. Major employment centers include Manila, Cebu, Clark, Davao, and resort destinations such as Boracay and Palawan. Filipino culture is generally warm, family-oriented, community-minded, and influenced by Malay, Spanish, American, and Asian traditions. Island living offers beaches, outdoor activities, affordable local food, and a relaxed social lifestyle, although transport, traffic, weather, and internet quality can vary by location. Foreign workers normally need an appropriate work visa or permit arranged with employer sponsorship; tourists should not work while on a visitor visa. Applicants should confirm salary, accommodation, transportation, taxes, medical cover, and contract terms before relocating. English is widely used in workplaces, while Filipino and regional languages are common in daily life.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...