The Security Manager or Assistant Security Manager is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La Hong Kong. Requirements typically include relevant hotel, corporate or security-management experience, strong knowledge of emergency procedures, incident reporting, access control, fire and life-safety standards, and local regulations. A valid security qualification or supervisory experience is advantageous. The successful candidate should be physically fit, observant, calm under pressure and capable of handling investigations and emergencies professionally. Good communication and leadership skills are essential, as the role involves supervising security officers, coordinating with police and emergency services, training colleagues, monitoring CCTV and maintaining a safe, discreet and welcoming environment. Cantonese, Mandarin and English skills are valuable.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong and known for Asian-inspired service, warm guest care and high-quality hotels, resorts and residences. The group operates properties across Asia, the Middle East, Europe, North America and other international markets under the Shangri-La brand, with related hospitality offerings including Kerry Hotels, JEN by Shangri-La and Traders Hotels. Shangri-La Hong Kong is a prominent luxury hotel operation serving business travellers, leisure guests, diplomatic visitors and event clients. Employees generally work in a multicultural environment with strong emphasis on service standards, teamwork, guest privacy, safety and professional development. Security leaders support the hotel’s reputation by balancing effective risk management with discreet, courteous service and close cooperation with hotel departments and local authorities.
Hong Kong offers strong opportunities in hospitality, finance, retail, aviation, technology and professional services. Hotel security roles are concentrated in luxury hotels, resorts, commercial properties and major event venues. The culture is fast-paced, international and highly service-oriented, combining Cantonese traditions with global influences. Living costs are high, especially for housing, but public transport is excellent and the city provides convenient access to dining, shopping, hiking and beaches. Foreign nationals normally need an employment visa sponsored by a local employer; applicants must show suitable qualifications, experience and a confirmed job offer. Dependants may usually apply for dependant visas. Relocation planning should include accommodation, medical coverage, tax, schooling if applicable and commuting costs. Cantonese is useful for daily life, while English is widely used in business and luxury hotels.
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