The In-Room Dining Waiter/Waitress is responsible for taking orders, presenting menus, delivering food and beverages to guest rooms, setting up trays or tables, and collecting service items promptly. Candidates should have relevant hotel or restaurant experience, good knowledge of food and beverage service, strong communication skills, and a professional, courteous manner. Fluency in English and Cantonese is generally useful in Hong Kong; Mandarin may be an advantage. The role requires attention to detail, physical stamina, teamwork, shift flexibility, and the ability to maintain Shangri-La’s service standards while handling guest requests discreetly and efficiently.
Shangri-La is a luxury hospitality group founded in Hong Kong and known for hotels, resorts, and properties across Asia, the Middle East, Europe, North America, and other international destinations. The group operates under brands including Shangri-La, Shangri-La Resorts, JEN by Shangri-La, and Traders. Its service philosophy focuses on genuine hospitality, personalised guest care, elegant surroundings, and strong attention to detail. Shangri-La Hong Kong properties serve international leisure and business travellers and offer opportunities in food and beverage, rooms, culinary operations, guest services, events, engineering, and corporate functions. Employees typically work in a multicultural environment with structured training and opportunities for career development within the wider hotel group.
Hong Kong is a compact, energetic city with strong opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Hospitality jobs are concentrated in Hong Kong Island, Kowloon, and major resort areas such as Lantau. The culture blends Cantonese traditions with international influences; politeness, punctuality, efficiency, and respect for hierarchy are valued at work. Public transport is extensive and reliable, although accommodation can be expensive and living space is often limited. Salaried overseas professionals generally require an employment visa, commonly through the General Employment Policy, with the employer supporting the application. Applicants normally need a confirmed job offer, relevant qualifications or experience, and proof that the role is genuine. Research housing, medical coverage, tax, and relocation costs before moving. Cantonese is valuable for local service roles, while English is widely used in international hotels.
Make sure pop-ups and redirects are enabled in your browser settings.
Ooops
Something went wrong, a few job details could not be loaded but you can still apply directly below:
Fetching job details, please wait...